Hotel Boterhuis - Bruges

Staff provided a warm welcome and the breakfast selection was good.

All of the staff were lovely, approaching.

The hotel personnel were particularly helpful, the breakfasts wonderful, and the room very comfortable in the European style. We had a family room and there was even a bit of privacy given by a wall separating our son's area from our own.

Nothing negative to say. It was what I expected: a good, solid middle-class European style hotel/B&B.

Spacious double room with modern en-suite. A quick three-minute walk from the square, offering easy access to the main attractions.

The family bedroom is accessed via steep spiral stairs with a dangerous ladder for young kids. The cleaning was subpar, with linen on the stairs, and the breakfast felt lacking with basic options. The TV didn't match the listings, and the bathroom facilities had some maintenance issues like a loose sink tap.

good location close to exciting places. room is big and breakfast is very good.

need towel rail in the bathroom.

Good breakfast spread, friendly staff members who were helpful throughout the day, and great base for wandering around Bruges. Central but not in the middle of it all.

Why I'm torn on this

The location is fantastic, just a few minutes' walk from the main square. Breakfast offered plenty of delicious options, and the staff were quite friendly and helpful .

There were significant noise issues from nearby venues that disrupted my sleep.

Air-conditioned functional room with a great shower.

Staff was friendly and helpful. The rooms had high ceiling and the bathroom was quite large.

My bed was hard, but my husband and daughter loved the firm mattresses.

The breakfast here was woudl ve been good, but I found hard, overcooked eggs with shells in them-how charming! The constant noise from other guests was just wonderful for my beauty sleep. And to top it off, I expected a complimentary gesture for my troubles, but what did I get? Absolutely nothing.

Central location, comfortable rooms with individual character.

Not recomened for anyone with mobility problems due to narrow, steep and winding stairways

Hotel room was cozy with double paned glass to keep out the street noise.. Very quiet room! Bathroom was large and nice

I don't like the children's policy. Nearly every other hotel allows children under 5 to stay free if using existing bedding. My 4 year old was charged 10 euro each day for breakfast.

The location is perfect, just a short walk to markt and burg square. The staff were friendly and even offered to help with our bags. The breakfast was delicious, and we loved sitting in the cozy remodeled cellar.

recommend

We really liked the close proximity to the Markt (it's just across from the end of the road) and the city centre in general so we could walk everywhere, yet the hotel was very quiet and enabled a peaceful nights sleep. The hotel has plenty of character as did the bedroom and it was a great surprise to find a modern en-suite with a lovely walk-in shower and 2 sinks and a hair dryer. The bed was really comfy - over the course of seven nights we stayed in 4 hotels and in the other 3 hotels I woke with backache but not at the Boterhuis (we stayed in room 1). Narrow spiral staircases lead up to the first floor but the owner offered to help with our cases. They add to the charm of the place.

The only really nit-picky point we could possibly make is there were only 5 hangers in the wardrobe but I'm sure if we had asked for more they would have been provided. However, there was plenty of shelf space. If like us you spend ages reading all the reviews for a large number of hotels in a given price range and worry whether the negative points mentioned by other travellers will be an issue and spoil your stay then stop worrying and book the Boterhuis.

Enjoyed every detail about our very comfortable 3 nights stay here. The breakfast was satisfactory, with plenty of food options. The rooms were spotless and had a spotless bathroom. The location was magnificent and brilliant, not too far from a bustling plaza.